Returns & Exchanges
At The Journal Shop, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Carefully pack the items in their original condition and packaging to ensure they are not damaged during transit.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing