Frequently Asked Questions
Everything you need to know about your stationery journey.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for journals and planners?
We accept returns on all unused, unopened items within 30 days of purchase. Please ensure the original packaging is intact to receive a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Are your paper products fountain pen friendly?
Most of our journals feature high-quality, 100gsm to 160gsm paper designed to prevent bleed-through and ghosting, making them ideal for fountain pens and markers.
Can I cancel or modify my order after it has been placed?
Orders are processed quickly, but we offer a 2-hour window after placement for any changes or cancellations. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.